Frequently Asked Questions: Difference between revisions

Revision as of 15:45, 8 September 2026

Please find FAQ on ourOCAD website.

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-We regularly receive support requests from our users, which we not only try to answer, but also take as an opportunity to update our OCAD Wiki or publish blog posts.
+Please find FAQ on our'''[https://www.ocad.com/en/faq/ OCAD website]'''.
-[[File:Hint.jpg]] Please find more FAQ on our'''[https://www.ocad.com/en/faq/ OCAD website]'''.
-'''Q: What is a good way to print orienteering maps?'''<br>
-A: Visit the OCAD Wiki page [[Course_Setting_Printing|Course Setting Printing]] which provides an overview of how orienteering courses can be printed. See also the sildes from [https://www.swiss-orienteering.ch/files/03-KK-Tagung_2024_Kartendruck.pdf Swiss Mapping Coference] on the subject of printing quality (German only).
-'''Q: I have inserted a logo as a background image, but now my map appears pixelated in the PDF export. Why is that?'''<br>
-A: You have loaded the logo as a background map, which will rasterize the entire map when exporting a PDF file. Instead, you should link or embed the logo in the Layout menu. See this [[Create_a_Layout#Add_logos|OCAD Wiki page]] for more information.
-'''Q: Can I activate OCAD also on my Windows tablet?'''<br>
-A: [https://www.ocad.com/en/faq/#subscription-model Single User licenses] can be activated automatically on 1 device. To allow the use on several own devices at the same time (desktop, notebook, field tablet) further activations for own devices can be granted by OCAD on request. Please contact support@ocad.com in this case.
-OCAD Team licenses can only be activated on one device at the same time.
-'''Q: When I have two controls that interfere (#3 & #4), how can I cut the circles in a way that it only affects one course and not all courses?'''<br>
-A: You cannot cut a control circle only for a specific course. You would need to export [[Course_Setting_Export#Export_Course_Maps|Course Maps]] and cut the circles there.
-'''Q: Is there any feature to export a list of unspecified symbols (layer names) in an OCAD file? The layers are an input from a DXF file.'''<br>
-A: When you import DXF files, all objects are initially converted to [[Unsymbolized_Objects|Unsymbolized Objects]].
-First option:<br>
-- Go to Convert Imported Layers to Symbols in the Map menu<br>
-- Click on Add All and then save the CRT file<br>
-Second option:<br>
-- Go to menu Map Information in the Map menu<br>
-- Choose the tab Imported Layers<br>
-- Click on Report
-See also our blog post [https://ocad.com/blog/2024/09/assign-unsymbolized-objects-to-ocad-symbols/ how to assign unsymbolized objects to OCAD symbols].
-'''Q: I'm course setter for a competition and got the map as PDF document. When I try to load it as background, I get an error message. Why?'''<br>
-A: OCAD can not [[Background_Map#Open_pdf_as_Background_Map|open a vector PDF as background map]] in a Course Setting file directly. You first need to install Ghostscript, which converts the PDF to a raster image (JPG) and then loads the raster image as background map. In such a case, it would be better if the map maker or map publisher directly sends the map as PNG file, which gives better results than the JPG file.
-However, it' still best to work with the OCAD file. To protect an .ocd file, map makers or map publishers can also send it as [[Encrypted_OCAD_File|encrypted file]] (.eocd) to the course setter.
-'''Q: Our course setting file has become larger with each revision, although the information content has not changed significantly. In the end we were at an unwieldy 25 MB'''<br>
-A: Choose the command [[Map#Optimize_and_Repair|Optimize and Repair]] to optimize (reduce) the size of the map file or course setting file. This function reduces the size of your file down to 0.5 MB.
-'''Q: I have a map with Lidar. When I removed the Lidar curves to send the file to the club, the curves change to thin red lines.'''<br>
-A: As you only deleted the symbols for the Lidar curves and not the objects itself, they had become so-called [[Unsymbolized_Objects|objects without symbol]]. Go to menu Select > Selects Object by Symbol >Select Objects with unknown symbol to delete these objects.
-To delete all objects of a symbol, right-click the symbol in the symbol box and choose Select Objects by Symbol and delete the selected objects.
-Run the Optimize and Repair command at the end to reduce the file size.

Frequently Asked Questions: Difference between revisions

Revision as of 15:45, 8 September 2026

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